To ensure the best experience for every family, please take a moment to review the following policies before booking.

Refund Policy

Due to the nature of digital services and the time reserved specifically for your family, all the services are non refundable.

I am fully committed to supporting you throughout our time together and want you to feed confident moving forward with your chosen package.

Rescheduling & Cancellations

I understand that life with little ones can be unpredictable.

If you need to reschedule a call, please provide at least 24 hour notice whenever possible. I will always do my best to accommodate and find a new time that works for both of us.

Missed calls without notice may not be able to be rescheduled.

Support & Communication

Support is provided within the time frame outlined in your selected package.

I aim to respond to messages within a reasonable timeframe during business hours. While I do my best to be as responsive as possible, I may not always be immediately available.

Sleep Approach

My sleep approach is gentle, responsive and tailored to your baby/child and your family.

There is no one-size-fits-all method, and we will only make changes that feel comfortable and sustainable for you.

Results Disclaimer

Every baby and child is unique, and while I will guide and support you every step of the way, results cannot be guaranteed.

Consistency, environment , and your baby’s temperament all play a role in progress.

Medical Disclaimer

I am not a medical professional. All guidance provides is based upon education and experience in infant and child sleep and is not extended to replace medical advice.

If you have any medical concerns, please consult with your healthcare provider.